We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to person, and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results.
Retail: we do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the same product only.
No refund on gift certificate purchases.
Although we love animals, we ask that you please leave your pet at home during your visit to Bellava. Should you arrive at an appointment with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.
Thank you for your cooperation and consideration of all of our patients and we look forward to serving you.